Use Protect app
This guide explains the everyday workflow in Protect app, from opening a site to applying access changes safely.
Before you start
- Protect app is installed on the site.
- You have SharePoint permission to manage access on the selected content.
- For licensed actions (such as edit/remove/import), your subscription is active.
1. Open Protect app
- Open the document library and select a file or folder.
- Choose Manage permissions to open Protect app.

2. Choose where to work
Protect app gives you two working modes:
- All sites: View accessible SharePoint sites and filter by site type, external sharing mode, and lock state.
- Site permissions view: Work on one site or folder path with breadcrumb navigation and full permission details.
Use the All sites button in the breadcrumb to return to site-level overview at any time.

3. Find entries fast
Use the search and filter panel to narrow results:
- Item type: site, library, folder, file, list
- Shared with: SharePoint groups, Microsoft 365 groups, internal users, guests, sharing links
- Access level
- Location path
- Access source: custom vs inherited
If needed, enable Load nested sharing entries to include deeper folder content.

4. Add access
- Navigate to the target folder or item.
- Select Add.
- Choose one person or group.
- Choose an access level.
- Optional: enable Notify people.
- Confirm to apply.

5. Change or remove existing access
- Select one or multiple entries in the table.
- Select Edit to change the access level in bulk, or Remove to revoke access.
- Confirm the action.
When all direct entries are removed from a scope, Protect app can reset inheritance automatically to keep permissions consistent.
6. Import or export with Excel
- Export: Download current entries to Excel for audit or review.
- Import from Excel: Upload a permission template and validate paths, groups, and roles before applying changes.
Import remains blocked until validation issues are resolved.
7. Refresh and verify
- Use Refresh after changes to reload current access.
- Keep the tab open while large loads or save operations are running.
Troubleshooting
- You do not have access to this site: ask a site admin for permission.
- Site not found or unavailable: verify site URL or current context.
- Action blocked by subscription: activate or renew your Protect subscription.
- Long-running load: leave the tab open until progress completes.